10Bet is a traditional bookmaker established in 2003. 10Bet is Owned by Comfortlink N.V and has its jurisdiction in Curacao and the United Kingdom. The website offers a sportsbook, live betting, casino, games and also mobile gaming.
The registration process was smooth, a “Join Now” button is located at the very top of the website. Fields required in the registration process are: Personal Details: Mr/Ms, First Name, Last Name, Date of Birth, Email, Country, City, Address, Post/Zip Code, Mobile Number. Account information: Username, Password, Confirm Password, Currency, Odds Display. The registration process also offers a confirmation security code, a referrer code option and an option to pre-set the betting limits.
3.About the Website
The website on test was very easy to navigate through, the left panel lists the top events and the sports categories. The overall structure is very good; any user would be able to easily access parts of the website without any problem. On test, I have not encountered any broken links or pages- overall a very good design.
4.Betting Supply and Odds
The odds on 10Bet are the standard average odds.10Bet offers a good range of betting markets: The markets include: American football, bandy, baseball, basketball, boxing, cricket, cycling, darts, floorball, Golf, handball, ice hockey, martial arts, motor racing, pool, rugby, snooker, soccer, table tennis, volleyball, winter sports and Entertainment.
The live betting section on 10Bet can be easily accessed from the top menu marked “Live Betting”. The live page was found to be very visually pleasing. Unlike some bookmakers, the live betting section is incredibly clear and easy to see, every match and section was clearly displayed. Scores are updated with very minimal loading times, and overall a good live betting experience.
6.Betting on Mobiles and Smart Devices
10Bet offers a mobile version of the website simply by visiting the website on a mobile or tablet via a browser. It is not a downloadable application, but a simple mobile website. They also offer a mobile only bonus for on the go bettors.
7. Customer Service
Customer Service at 10Bet is available 24/7/365 either via telephone, email or live chat. On research there have been some users complaining on having a very slow response time regarding issues with customer service. However, others claimed to have a simpler and more efficient experience. Overall 10Bet has a good selection of contact methods to the help desk and an average customer service.
10Bet offers bets in the following currencies: AUD, CAD, DKK, EUR, USD, GBP, HKD, JPY, NOK, PLN, RMB, MYR, SEK, SGD, VND and ZAR.
Deposit options include: Bank Transfer, Skrill, Paysafecard, Neteller, EcoPayz, UKash and Webmoney.Withdrawal options include: Skrill, Neteller, ExoPayz, Bank Transfer and Webmoney. A Transaction History is also Available.
This bookmaker offers a special section of the website only for bonuses and promotions. They offer different kinds of bonuses such as monthly fundays bonuses, sports promotions, casino promotions, mobile bonus and others.10Bet ‘s welcome bonus offers a 50% up to €200 with the first deposit. Other bonuses are changed frequently and one should check out their promotions page for more exciting deals.
In conclusion, 10Bet is a good average bookmaker with a very good selection of markets, bets and great promotions. Customer service and fairness are issues which can be improved upon. As on research many users have complained to have issues with the pay-out system. However, a good average bookmaker for the recreational user.
Website look and usability
Bonuses and Promotions
Weak safety and fairness
No live streaming