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The sports betting operator 5Dimes was founded already in the year 1998. Therefore, the American renowned operator can benefit from a longstanding experience on the market. It is very important to notice that the bookmaker 5Dimes is an inpidual and independent enterprise, which doesn´t belong to any holding gambling company. The operator has a legal and valid license issued by the gaming authorities in Costa Rica. Therefore, a secure and safe betting environment can be confirmed by the sports betting test. The operator achieved a high level of popularity due to an extensive betting portfolio linked to outstanding odds. Already several millions of customers are registered to access the services of 5Dimes.
The sports betting test detected that the US-American operator follows and adapts to the same regulations and principles regarding the registration procedure, as all the other operating bookmakers on the international sports betting market. Therefore, it is not possible to access the complete 5Dimes portfolio and service offer or place betting options before the registration procedure is not completed. But the sports betting test describes the registration procedure at this operator as very surprising simple and not time consuming.
To start the registration procedure, the customer has to open and fully load the website of the bookmaker 5Dimes. In the centre of the website, the button is apparently displayed which directs the customers immediately to the registration formula. As soon as the formula opens, the betting fans get an overview of the necessary data, which has to be entered. Beside name, birthdate, contact address and nationality, a valid email address has to be provided. The sports betting test highly recommend to the new customers to make sure, not to enter incorrect or false data. Otherwise unsolvable inconveniences might occur afterwards. As the operator has the full right to request a document to verify the identity of the betting fan at any time. In case the entered data was not correct, the bookmaker can refuse to pay out the winnings and exclude the customer from using the 5Dimes services.
In general, the navigation through the registration procedure is very simple and intuitive. It is important that all accepted terms and conditions of 5Dimes are read in advance, to avoid any troubles later on. Finally, after confirming the agreement, as well as the youth protection act, the new registered customer receives a welcome email, which contains a link to verification. As soon as the new betting account is verified on the 5Dimes website, the customer can place the first deposit. The minimum amount to deposit is 50 US-Dollar, which is criticised by the sports betting test, as it seems to be too much. As soon as the deposit is placed, the betting fan can log in to the user account at any time and get the betting fun started.
The sports betting test describes the website presentation of 5Dimes as very serious, with a high level of usability and a simple intuitive menu structure. Thereby, the operator 5Dimes tries to establish its reputation not only on the US-Market, but also on the European sports betting market. Unfortunately, all the efforts the operator invested are not enough.
In general, the website has a very unprofessional appearance. A reason therefore can also be found in the aspect that since the website was published for the first time, no updates or upgrades have been done. As no changes were made, the customers have to get used to all the structures, but the level of usability can be described as quiet high. But nevertheless, the operator 5Dimes is losing a lot of points in the ranking of the sports betting test due to the design and the missing features. The focus of the website is placed on a simple presentation; the portfolio of offers and services is more or less just listed on the homepage. Therefore, it can be said in the sports betting test, that the website is not up-to-date at all. The operator 5Dimes should take the advice of urgently improving the website appearance in order to be competitive on the sports betting market in the future.
The gambling offer of the operator 5Dimes is appearing very perse. Beside the sports betting options, a lottery, a poker area as well as a special section for horse racing is presented by the bookmaker. It was surprising that 5Dimes did not include offers for Bingo and that the sports betting offer of the US-American operator is focusing mainly on soccer like the European Bookmakers.
Moreover, most of the included disciplines are being of interest for the European sports betting market. Thereby, the bookmaker 5Dimes already achieved a high level of popularity on the European sports betting market. Powered disciplines are American Football, Bandy, Basketball, Baseball, Boxing, Darts, Golf, Handball, Ice-Hockey, motor sports, Tennis, Waterball and of course the very extensive separate section of the horse racing sports, beside soccer.
The betting offer is described as very perse and large scaled by the sports betting test, with an interesting number of additional betting options. For instance, the customers can access the classic three-way-betting option, as well as the double chance and the Asian Handicap options. A fact, which obviously increases the popularity of the bookmaker immense, is definitely the level of the outstanding odds. The pay-out key is settled around the excellent value of 97 percent. Thereby, the bookmaker reaches a very high rating in the sports betting test.
The sports betting test got very curious and surprised of the fact, that 5Dimes although offers a live betting section, but only rarely betting options are being presented in this section. Only for a few very popular international sports events betting facilities in real time mode are being offered by 5Dimes. The sports betting test outlines that if an event is presented the live betting odds are excellent. Nevertheless, customers who are appreciating a large scaled live betting section should look for another operator.
The special feature of the bookmaker 5Dimes can be located in the horse racing section without any doubt. This segment of the betting portfolio is not described as a subcategory of 5Dimes as it is very extensive and linked to a lot of special options, it can be found as an independent section.
The operator 5Dimes offers a mobile application to place bets from the mobile devices on the go to its clients. The application can be downloaded from the application store in the member’s section. Independent applications are available for Android, iOS and Window devices. For other mobile devices the betting fans can access a mobile optimised website, which contains the whole portfolio and services from the website. The sports betting comparison detects that the mobile betting offer of 5Dimes is arranged very professional and ideally supporting the betting fun.
The customer service section of the US-American bookmaker 5Dimes shows itself as very competent and fast in responding. Although a telephone hotline is currently not available, the integrated live chat option as well as the email formula is sufficient. Taking the fact in consideration, even if a hotline is exist would exist, so the costs for calling the operator, who is located in the centre of Europe will be immense. The level of availability is quiet high for an operator of this dimension.
A very positive aspect is apparent on first sight in the sports betting test. All payment options, included in the portfolio of 5Dimes are free of charge. To place a deposit, the betting fans have a wide range of choice. Transactions can generally be done by Neteller, Skrill by Moneybookers, Click2PAy, SolidPay, Cheque, ewalletexpress, Instadebit, e-gold and e-check. The bookmaker prefers to handle pay out procedures on the same channel on which deposits were placed. The choice of methods is however limited to Moneybookers, Neteller, Cheque, Click2Pay, e-gold and for American customers bank transfer.
The American operator provides a very attractive welcome bonus options to the new registered customers. The sports betting operator 5Dimes provides a 50 percent bonus on the first deposit, up to an amount of 520 US-Dollar. The bonus conditions are according to the sports betting test very moderate and fair.
Without any doubt it is getting very clear in the sports betting test, that the US-American operator hosts a very interesting portfolio rounded up by satisfying services. It is well apparent that the whole program of 5Dimes is created to the needs and expectations of customers located in central Europe. All the mainstream sports are linked to outstanding betting odds. The average of the pay-out key is settled around 97 percent, thereby 5Dimes belongs to the leading top bookmakers in this section on the whole international sports betting market. The live betting area has a nice structure, but unfortunately it is very rare that events are available to place betting options on. A critical point is definitely the high minimum amount for deposits, 50 US-Dollar is not competitive. Though the welcome bonus is spectacular, the sports betting test even describes it as one of the most interesting bonus systems ever. In general, the bookmaker can be recommended based on the high odds.
- Live Chat Support available
- fast registration procedure
- extensive payment portfolio
- odds settles around 97 percent
- menu is only in English
- PayPal is not available as a payment method
- bank transfer only for US- American citizens
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