Founded in 1991 in the USA, BetOnline is one of the top most used bookmakers in terms of American players. This bookmaker is licensed in Panama, having a sportsbook, race book, casino, poker, live betting and mobile betting available. Having access to the American market, BetOnline has no country restrictions and because of this, it operates with a vast number of potential players.
2. About Registration
Registration on BetOnline was an easy process, standard form was filled in order to be registered. The form included the following fields: gender, first name, last name, email, date of birth, password, repeat password, security question and answer, address, country, state, zip code and lastly a contact phone number. This page was easily accessible by all pages with the login/registration in the website header.
3. About the Website
The website’s look compared to other bookmakers seems a bit outdated and old. The functionality and navigation to and from pages are still good- however the structure of the website looks very old, and not so professional and seamless. Overall it’s a pretty straightforward kind of website, but not as engaging for the user as some of its competitors. Color scheme cannot be changed and it is only available in English.
4. Betting Supply and Odds
This bookmaker has access to the American market and is very well focused on sports in the USA- these sports include: American football, baseball, basketball, boxing, golf, ice hockey, martial arts, motor racing, soccer and tennis. Politics and entertainment are also available markets available at BetOnline.This bookmaker also has a dedicated racebook for horses, casino, poker and live betting. They offer competitive odds and fast payouts.
5. Live Betting
BetOnline’s sports live betting section on the website on test was not very impressive. The look of the website was found to be very draining, and with no live streaming or no cash out facility, the process felt disconnected. The color scheme and the bet slip have a very old look, even though there were a range of live betting options available – the look of the website could greatly improve.
6. Betting on Mobiles and Smart Devices
Mobile betting is an option on BetOnline, this bookmaker offers a mobile version of the website that can be accessed from anywhere with internet access on all types of smart devices whether it be IPhone, blackberry or any other inter browser-enabled mobile phone the mobile website – BetOnline offers a mobile website to enable on the go betting. BetOnline also offers an alternative for this, user can call on 1-800-883-9136 to phone in the bets to a wagering clerk if preferred.
7. Customer Service
Customer Service options on BetOnline include a telephone line support and four different emails for: general, poker, casino and skill games. The customer service team is available 24 hours a day 7 days a week. Users commented that reply time was not the fastest but they did get a reply within a reasonable amount of time. A live chat is also available once the user has been registered with the website.
8. Payment Methods
Currency used on BetOnline is USD. Deposit options include: Bank transfer, Cheque, Skrill, Neteller, Diners Club, Western Union, eCheck and Bitcoin. Withdrawal options include: Skrill, Neteller, Bank Transfer and Cheque. Users noted that this bookmaker does indeed have a very fast withdrawal process. A Transaction history is also available on BetOnline.
9. Bonus Offers
Bonus offers and promotions on BetOnline, prioritize long-term players by offering reload bonuses, sometimes from 25% to 50%. This bookmaker also offers a refer-a-friend program and an under-average welcome bonus. BetOnline has a page specifically for bonuses and promotions, although not the best deals are found on this bookmaker, it still prioritizes reload bonuses and therefore users keep coming back to claim their bonus and use the website.
Overall BetOnline offers a great betting service mostly aimed to USA customers, a solid and reliable bookmaker that has been around for years. Could improve on the website and on the amount of markets covered. However, a decent bookmaker and a good alternative to USA customers.
High wagering limits
Great for US sports
No country restrictions
Sports coverage limited for European sports
Website not as modern