with your social network
with your social network
Betway is headquartered in Gzira, Malta though has a big presence throughout Europe. It has grown massively since being established in 2002. With all major sports covered and a range of markets including eSports, it has a vast collection of odds on its website. As well as sport, a Live Casino and other traditional games are offered. The brand sponsors English football club West Ham United, one of the most famous teams in the Premier League, and is the logo is on the team’s shirts. They also have sponsorship on a major darts league.
2. About Registration
The ‘register’ button is clearly marked on the right side, near the top, of the homepage. An account can be created when basic customer information is provided. This includes email address, username and chosen password. Personal details and contact details are then required. Compared to other online bookmakers, such as BetVictor, this process seems a little longer to complete.
3.About the Website
The Betway.com homepage is very attractive and welcoming. The main image is very clear and comical, displaying horse racing. The text describes the latest offer, which at the time of reviewing was a 100% deposit bonus for new customers up to €50. Below are timeless stories including how a man won a multi-million jackpot from a spin game and links to their blog. Very user friendly and well sign-posted and labelled. The West Ham sponsorship is described in detail as well.
4.Betting Supply and Odds
As a sports betting website, Betway have a massive range to bet on. Their odds are not the best though are still acceptable considering the options that customers have. As well as all expected sports, there are others such as Gaelic Football. An interesting addition is the Specials section, which offers odds on the 2017 Eurovision winning country. Popular sports are listed on the top of the website, and live-betting options are shown. Punters can choose between decimal, fractional or American odds to be displayed.
Though becoming more popular with online sports bookies, not all give customers live betting. An ‘In-Play’ section is very clear on the top of the homepage and has the current sports available. Football, snooker, tennis, basketball and eSports are all there with odds fluctuating as events change. All events and sports load very quickly.
Additionally, these events are available to be live-streamed to UK, Ireland and Swedish customers only: German Bundesliga, Russian Ice Hockey (KHL), ATP Tour Tennis, Euro Volleyball, Russian Premier League. Users must be logged in to view and the Account must be in credit. There is an icon – of a play button inside a TV – to view the chosen event to be streamed.
6. Features and Tools
A top feature is the Cash Out functionality. It is available on single and multi-bets and a green icon makes it clear which events this is available on. This is especially good when the result of a match is unsure. The value of the Cash Out offer gives control to customers as they choose the best tome to utilize this. The site’s blog combines odds from Betway to provide sports previews and tips for possible winning bets. The Live Casino is in HD quality, while there is a massive range of others including roulette, retro slots and bingo. On this section, there is a list of the latest winners on the site, their name and which game they were successful on. There is also a choice of 13 languages as well as English.
7.Betting on Mobiles and Smart Devices
This betting site has apps available on both iOS and Android devices. However, these are poorly advertised and are not clear when visiting the website. The Android app offers a big range of betting options and allows streaming of certain events depending on region. Research on review sites shows that the app is received generally positively. Cash Out is also available on the app.
For iOS, players similarly have lots of options. A big range of sports and casino games are available and it is regularly updated. Both apps are free to download.
8. Customer Service
Again, on the sports and casino homepages, the ‘Contact Us’ section is not clear. It is hidden at the bottom of the website. There is a live chat option, but this requires more info than BetVictor for example to start the chat, with username and email having to be provided. The agents are efficient and quick, however. As with other big betting brands, Betway use Twitter and social media to answer customer queries. The Contact Us page shows phone numbers that can be called, along with live chat, email and forgotten password functionality.
There is a drop-down option for customers to choose their country, which then shows the payment methods available in that jurisdiction for deposit and withdrawal. Included are many popular options like: Visa, Mastercard, bank transfer, Neteller, PaysafeCard, Maestro and Skrill.
This bookmaker provides special bonuses that are available for new registrations. Depending on whether customers want to play casino or bet on sports, there are different offers available. For the casino, a Welcome Bonus of up to €1000 is offered over the first three deposits. These are displayed on the homepage sliders. For sports, a 100% Deposit Bonus up to £50 is available.
Betway is a strong and serious online bookmaker. It has a great range of sports and casino games including the live section. It also has nice features like the Cash Out which increases the enjoyment. Its website is very attractive and welcoming and the customer service is strong, though poorly advertised. For sports or casino fans, the website and apps are a modern and stylish choice.
Clear and modern site layout
Big range of sports and casino for customers
Lack of clear advertising for key features
Limited live streaming options