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The sports betting experience review showed that the Austrian bookmaker was founded in 1998 already. The sports betting test showed that Gamebookers is one of the oldest providers for online based sports betting. The label Gamebookers belongs to ElectraWorks Ltd., which also runs the bigger and more famous sports betting provider Bwin. Since 2006, Gamebookers has its headquarters on Gibraltar, which consequently issued the gambling license to Gamebookers and serves as a regulatory institution.
In order to be able to use the sports betting services provided by Gamebookers, customers must first visit the website and register with the provider, which can be done simply through filling out the respective form. It is very important to provide accurate and truthful information; as incomplete or incorrect information could cause problems with subsequent payout requests. If the registration process has been completed, the user account is readily available for making the first deposit and start betting right away.
Gamebookers accepts various currencies, among them Euro, Polish Zloty, the Great Britain Pound, Hungarian Forint, US-Dollar and the Romanian New Slei. Furthermore, Gamebookers offers various payment methods for deposits and withdrawals. After new users have completed registration and made their first deposit, they automatically become eligible for the welcome bonus of up to 30 Euro. However, before the bonus can be cashed out, the initial deposit must be implemented in sports betting three times and the bonus amount one time, whereby a minimum quota of 2.0 must be maintained.
In the sports betting comparison, the first and foremost feature that caught the eyes of the reviewers was clearly the interesting corporate design. Grey and Orange not only complement each other very well, they also serve the purpose of creating a unique identity for the company.
On the top left side of the website, the Bookmakers logo can be found, which can be clicked to return to the homepage at any time. Next to the logo is the area for registration of new customers, as was shown in the sports betting test. The menu of the website also contains links to the other services provided by Gamebookers, namely poker and a casino. Sports and live betting opportunities can be accessed from the homepage quite easily as well, as the left side of the page contains a list of the available sports categories, while the middle column contains specific offers and promotions from Gamebookers for its customers. On the right side users can fill out a betting slip and are given further information, especially concerning the current live bets. In general, the Gamebookers homepage appeared clean and tidy, and it also provided good usability. This might be of interest especially to those users who are new to the field of internet sports betting or to those who aren't so savvy when it comes to online activities.
The formerly mentioned close connection to Bwin could be identified with regards to the betting portfolio as well, as was made evident during the sports betting comparison. The number of sports categories available is similar to Bwin, as is the fact that soccer is the most dominant category in the portfolio of both providers. Gamebookers offers a decent range of betting options for each game, however, especially when compared to the big players on the market, the depth of the betting portfolio of Gamebookers clearly doesn't pose a threat to competitors at all. Nevertheless, Gamebookers certainly does qualify as a decent alternative to other bookmakers, most prominently due to the width of the betting supply. At times, more than 100 different betting options for a single event are available to customers of Gamebookers, as was shown in the sports betting comparison, among them the usual options of betting on win or draw, furthermore bets with double chance, bets on the exact score, bets on the number of goals to be scored, bets on markets and handicap bets.
Apart from soccer, the other dominant sports categories at Gamebookers include basketball, tennis, handball and ice-hockey. Some fringe sports are also available, such as boxing, chess, rugby, snooker, golf and darts. Furthermore, Gamebookers offers the so called bestseller bets, which offer quotas above the general average of 92%. Although these bestseller bets don't exceed the median quota level by far, they do indeed offer a decent chance of higher earnings.
Gamebookers does provide a live betting service to its customers, as was made evident in the sports betting comparison. The live betting service by Gamebookers does live up to expectations that go well beyond the usual three way bet in pre-patch mode, as the company offers live betting opportunities in soccer, tennis and basketball. Although the live center doesn't resemble state of the art technology or design, it does serve the customers’ needs and thus can be described as efficient and performative.
The special feature of this bookmaker certainly is the fact that Gamebookers partly takes over the betting tax of 5 %, which is mandatory in the state of Germany. Partly means that customers of Gamebookers still have to pay the tax by themselves for their winnings but not on their losses, as Gamebookers takes these over in case the user has not won a bet.
As the sports betting comparison revealed, Gamebookers does also provide a method of accessing their service to those users who like to place bets while on the go. To do so, users must neither install an app nor download a specific piece of software, as Gamebookers has simply optimized its website to meet the demands of almost all mobile devices or tablets.
During the sports betting comparison, the customer service of Gamebookers not only presented itself as competent and friendly, but also provided a good availability due to being accessible via several phone hotlines, via contact form on the website and also via Email inquiry. Furthermore, Gamebookers also provides an extensive FAQ and Help section.
For deposits and withdrawals, Gamebookers offers bank transfer, Firstgate, ClickandBuy, Moneybookers and PayPal. A little drawback that presented itself during the sports betting comparison was the fact that the Austrian bookmaker charges a 2% fee on any deposit via credit card.
The bonus program of Gamebookers can be described as decent and interesting, although it is directed at regular customers exclusively. Players can collect so called GB Points in a system similar to the frequent flyer programs of Airlines. Once these GB points have added up, Gamebookers customers can redeem them in the online shop for iPhones, iPads, holiday trips or even for cash money.
Although Gamebookers certainly revealed some minor flaws during the sports betting comparison, the overall picture was clearly dominated by the positive features of this Austrian bookmaker, especially with regards to website, customer support and bonus program.