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The sports betting comparison revealed that PrimeBet has been active for more than a decade. The sports betting provider offers its services online and in stationary shops as well. The company was founded in 2001 and is run by PrimeBet International Limited. The company has its headquarters in B'Kara on Malta, and is consequently being ruled and regulated by the local Lotteries & Gaming Authority. Although the company initially focused mainly on horse racing, the betting portfolio has been extended throughout the years and now incorporates many more sports categories.
In order to be able to use the online based sports betting services provided by PrimeBet, new customers must first register and open an account. To do so, various personal information must be supplied, such as name, nationality, date of birth, place of birth, Email address and cell phone number. It is very important to provide truthful information here, and also customers must take care of keeping the account information up to date. The final step of the registration process requires new customers to select a personal identification number, which allows for usage of the PrimeBet customer card.
In general, the website of the sports betting provider PrimeBet can be described as simple and clear. Yet, functionality certainly could be improved, especially with regards to intuitive navigation, as users may encounter difficulties when trying to navigate to a desired menu or betting option. With regards to graphical design, the website was reviewed as a little outdated in the sports betting test. This is partly due to the fact that the main focus of PrimeBet are the stationary betting shops.
With an average of 1500 sports events available for betting purposes, the portfolio of PrimeBet can be described as well supplied. Soccer and horse racing certainly are the dominant categories here, although tennis and ice-hockey are available for sports betting as well.
Especially the betting supply for horse racing events can be described as top notch with regards to complexity and scope. Up to 700 horse racing bets can be placed per week, whereby all important events and competitions from Germany, England, France, USA, Hong Kong, and even South Africa are included in the portfolio. With regards to betting options, PrimeBet offers a perse catalogue as well, which includes bets on the winner of a race, Ita and Trita bets, double bets, twin bets, tierce or yankee bets and many more.
The sports betting test showed that PrimeBet offers decent odds, with occasional aberrations above and below the average quota level for top events or less popular competitions respectively. Successful bets generally allow for higher earnings at PrimeBet than with other sports betting providers. Overall, the sports betting comparison showed that the odd level provided by PrimeBet can be regarded as well above average compared to the overall market threshold.
The sports betting test revealed that the majority of available betting options at PrimeBet has been integrated into the live center as well. PrimeBet offers a live score feature, which can be accessed under info.ostgmbh.com. The Ost GmbH is an affiliate company of Prime Bet.
Except for the live score feature, where current live scores are regularly updated every few seconds, PrimeBet doesn't provide any additional features or special options at all.
Currently, customers of PrimeBet who want to access the service from mobile phones or smart devices must resort to the regular desktop version, which unfortunately has not been optimized for mobile access yet. This consequently led to deductions in the sports betting test, especially with regards to the ever growing number of sports betting fans who want to be able to place bets while on the move.
Customer service proved as quick, competent and friendly during the sports betting comparison. Email inquiries were usually replied to within 24 hours. For German customers, the bookmaker even provides a free telephone hotline, which can be reached daily between 12pm and 8pm. The staff of PrimeBet was reviewed as well organized. Minor deductions had to be made with respect to the rather scarce FAQ section.
Payment options at PrimeBet are limited, although the general processing times were reviewed as decent during the sports betting comparison. For deposits, customers of PrimeBet can use bank transfer, Visa and Master Card, Giropay, Paysafecard and Skrill by Moneybookers. Cash out requests can be processed only via bank transfer and cheque.
The sports betting comparison revealed that unfortunately, PrimeBet doesn't offer bonuses or promotions for either new customers or regular users at all.
In Germany, PrimeBet is currently not a well-known provider of sports betting services, which is due partly to the strong focus on horse racing and also because of the lack of bonus offers or promotions. However, the decent betting portfolio as well as occasional events which provide odds that rank well above those of competitive sports betting providers, PrimeBet was reviewed as a decent alternative for sports betting purposes.