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Rivalo is a very young online based bookmaker. Just recently, in the year 2013, the bookmaker was founded by the operating enterprise 247 Sports Interactive B.V. The headquarter office of the bookmaker is located in Willemstad on the Caribbean island Curacao. The responsible authorities there, the Curacao Interactive Licensing N.V., are regulating and licensing the young sports betting operator legally. Unfortunately, this gambling license is not accepted by the European authorities. Although the bookmaker Rivalo presents a classic sportsbooks portfolio as well as a very extensive casino section, it still has to battle to achieve a high position between the top bookmakers on the international market.
The sports betting operator Rivalo follows the principles and basics of the longstanding bookmakers operating on the international market. Therefore, it is not possible to get a full access to the portfolio and services without completing the obligatory registration procedure. In advance it has to be mentioned that German customers are not permitted to register for the bookmakers services. Betting fans from Austria and Switzerland are welcome to complete the registration.
The registration procedure can be completed by the online based formula on the website presentation of Rivalo. Therefore, the homepage should be opened in the internet browser and fully loaded. In the centre of the starting page a button is very obvious located, which directs the betting fans immediately to the registration formula. The bookmaker Rivalo requires the entry of some personal information, including name, birthdate, email address and valid contact address. It is essential that all the entered data are being provided correct and true. Otherwise unsolvable inconveniences might occur afterwards. The operator Rivalo has the right to request a document to verify the identification of the betting fan at any time. In case the data is not identic, Rivalo has the possibility to refuse a pay out and exclude the sports betting fans from the access of the portfolio and the services. Thereafter the customer has to confirm the acceptance of the general terms and conditions of the operator Rivalo. A user name as well as a personal password has to be chosen, in order to log-in at any time to the website of the bookmaker. As soon as all the formalities are completed, the sports betting fan can place the first deposit, in order to profit from the bonus program and to get the betting fun started.
The sports betting test outlines that the functionality of the website is one of the absolute priorities of the bookmaker Rivalo. The level of usability and the clear structure, framed by the attractive design, are very convincing. The graphic presentation of Rivalo is not a special highlight, but nevertheless, the intuitive navigation is very helpful for new as well as for unexperienced customers. The betting highlights, the last minute offers and the most popular events are displayed in the centre of the homepage. As usual the disciplines are listed in an alphabe6tical order on the left side of the screen. On a timeline the betting fans can get a full overview of the upcoming events that will start on the following three days. The betting voucher of Rivalo is located in the foreground of the desktop site, well integrated in the all-over design of the website presentation.
The sports betting test analysed that the betting portfolio of Rivalo has the same features as the portfolio of Tipico. The king discipline soccer is definitely in the centre of the betting offer of Rivalo. More than 20 000 available betting options daily lift the position of the bookmaker to the top level of the ranking and makes Rivalo very competitive.
But also other mainstream sports are integrated in the portfolio of the operator Rivalo, such as tennis, handball, basketball and ice hockey. Offbeat sports, like futsal and waterball, are underrepresented.
The pay-out key for important and popular international soccer events are settled around an average of 94 percent. As more important a sports event are the betting odds. Those can increase up to 97 and even 98 percent, which is way above the average. Therefore, the pay-out key is a very fetching aspect for the high rollers.
The live betting program of the young bookmaker Rivalo contains primarily the mainstream sports of the international sports betting markets. The program of the live centre is dominated by the king of the disciplines: soccer. The portfolio in real time powers as well basketball, ice hockey, tennis and a few offbeat options. The sports betting test describes the live betting program of Rivalo as very round and more than sufficient.
One of the features of Rivalo is the unfortunate aspect that German gambling fans are not allowed to join the program of the young bookmaker. German speaking customers from Austria, Switzerland and Turkey can register and get thereby full access on the betting portfolio and services of Rivalo.
The bookmaker Rivalo offers a web application for mobile devices. The customer can access the mobile optimised website with the browser of the mobile device. In general, all mobile devices, with all different kinds of operating systems can access this software. The complete technical adaption gets applied automatically, without difficult manual optimisation.
The whole portfolio as well as all services can be accessed and used by the mobile betting program. The sports betting test defines the mobile betting program of the bookmaker Rivalo as very convenient and absolutely up-to-date.
The sports betting comparison figured out that customer service section of Rivalo is available daily between 08:00 AM and 11:00 PM on two communication channels. The customers can forward their inquirers by submitting a classic email formula or they have the ability to contact the customer service in real time mode by the live chat function. The operator joins a service level agreement, according to that all inquirers have to be solved within twenty four hours. Only the missing option of a telephone hotline is a recognisable deficit of this component in the sports betting test. The employees were very friendly and competent in the sports betting test, trying to solve all inquirers professional as soon as possible.
The operator Rivalo prefers to cooperate with regional payment services. Thereby, the payment portfolio has different dimensions for several countries. Included to all the versions are the acceptance of credit cards, such as Visa and Master Card and the traditional bank transfer. Valid prepaid versions are Ukash and Paysafecard, beside the modern and popular eWallets: ecoPayz, Skrill by Moneybookers as well as Neteller. For each pay-out request, a service charge of 5 Euro has to be calculated. The sports betting test criticised the high service charge, but nevertheless, it has to be stated that all the payment procedures are on a safe and secure standard.
For new customers the sports betting operator Rivalo offers a Match bonus option. A 100 percent bonus up on the first deposit up to a maximum amount of 100 Euro is a very attractive bonus system. To request a pay-out, the bonus as well as the original deposit amount have to be rolled over at least three times in sports betting with a minimum quote of 2,0. The bonus program is described by the sports betting program as very lucrative with moderate conditions.
The bookmaker Rivalo is a white label of the popular bookmaker Tipico. Thereby, many similarities and parallel options are getting obvious in the sports betting test. The complete presentation and portfolio of the bookmaker Rivalo is on an excellent level meeting international standards.
- extensive betting offer
- large scaled soccer portfolio
- simple registration procedure
- partly best odds
- attractive and fair new customer bonus system
- German Customers can not register